Platform requirementsAI coaching platform requirements by buyer need
Each record defines the accountable decision, evidence need, human control, material risks, and questions to resolve before choosing a tool or scaling a workflow.
Platform requirementsIs AI assisting a coach, coaching a participant, simulating a conversation, nudging behavior, or combining modes? Required evidence: User journeys, model roles, human roles, feature boundaries, and mode-specific contracts.
Open decision record →Platform requirementsWhat professional or behavioral model shapes the interaction and who governs it? Required evidence: Named framework, content owners, versioning, expert review, prompt and knowledge controls, and known limits.
Open decision record →Platform requirementsWhat does the system ingest, infer, retain, share, and expose to coaches or administrators? Required evidence: Data-flow diagram, notices, legal roles, subprocessors, model terms, retention, deletion, export, and aggregation thresholds.
Open decision record →Platform requirementsHow does the system respond when coaching is unsuitable or a person discloses harm, crisis, discrimination, legal, medical, or employment issues? Required evidence: Boundary language, detection tests, escalation paths, human availability, incident logs, and prohibited use.
Open decision record →Platform requirementsWhich population, intervention, comparison, measure, period, and outcome support each claim? Required evidence: Protocol, sample, denominator, attrition, instruments, analysis, limitations, and independent replication status.
Open decision record →Platform requirementsHow are company values and priorities reflected without exposing private conversations or turning coaching into performance monitoring? Required evidence: Configuration fields, admin views, reporting definitions, aggregation, consent, access, and prohibited secondary use.
Open decision record →Platform requirementsWhere does coaching appear and what data or actions flow through HRIS, collaboration, calendar, email, and identity systems? Required evidence: Integration scopes, permissions, triggers, write actions, logs, reversibility, and offboarding.
Open decision record →Platform requirementsCan the intended population understand, use, contest, pause, correct, export, and leave the experience? Required evidence: WCAG evidence, languages tested, cultural review, accommodations, controls, opt-out, correction, and support.
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